Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Mike Lewis

September 19, 2023

5  out of  5 rating by Mike Lewis
"Gavin team is a class act! I recently moved to Clearwater and Clive and his team have helped me to transition my home and auto insurance policies to his office and in the process, I have even saved some money👍👍 His goal of educating his clients is invaluable. In a world of automation, it's a refreshing change to always hear a friendly voice on the other end whenever I call their office. I highly recommend !!"

Constance Johnson

September 18, 2023

5  out of  5 rating by Constance Johnson
"Clive Gavin is an angel and his team is awesome. He helped me in so many ways. I was new in Florida and he gave me advice and hooked me up with people I needed. When my husband passed, he was incredibly helpful. He goes above and beyond!"


September 14, 2023

5  out of  5 rating by Rebecca
"Clive Gavin and his team are awesome!! They always help me get the best price for my needs!! Highly recommend"

Linda Ablecop

July 18, 2023

1  out of  5 rating by Linda Ablecop
"Clive called me late at night and harassed me about driving too many miles and said my rates are going up . I proved him wrong about his accusation and was driving less milage than the discount stated . He nor His office person , Stacy , did not correct this error in a timely manner as she stated she would do !!! Now my rate has indeed gone up ??? Negligence and unprofessionalism all in one place ?? Who knew ? Like a bad neighbor - you know the rest !"

Ryan Johnson

June 9, 2023

5  out of  5 rating by Ryan Johnson
"Best customer service. Highly recommend Clive and his entire staff. Thanks so much"

Aaron Becker

May 19, 2023

1  out of  5 rating by Aaron Becker
"No accidents or tickets since my last renewal and received a non renewal notice recently. Called to inquire and express my disappointment as Clive had previously told me he wouldnt expect any major increase or changes after my accident and he became rude. Plenty of other agents out there!!!"

Jeannie Nicholson

May 11, 2023

5  out of  5 rating by Jeannie Nicholson
"We trust Clive with all of our insurance needs. When a better product hits the market he contacts us to let us know. Great follow up and communication. Outstanding service!"

Anthony L Burns

April 28, 2023

5  out of  5 rating by Anthony L Burns
"Clive Gavin and Staff very professional and reasonable."

Thomas Poetzl Jr

April 26, 2023

1  out of  5 rating by Thomas Poetzl Jr
"Rude and unprofessional is an understatement. Clive didn’t like that I was trying to address rude and unprofessional behavior that I experienced from his office, and combated it by using the same type of behavior. He proceeded to hang up on me because I said he was being rude. I have had great interactions with State Farm in general, but this office from the time I moved to FL from WI in 2017 has been the opposite of pleasant. They get mad at you for simply asking questions as to why your bill increased, when all it says is rate increase changes on the paper that is sent. It is very sad that State Farm is being represented by this agency, as state farm truly has been great as a company when needed. Its too bad you can’t just use their corporate office as an agent, it would be much better. If you can, find a different office if you don’t want to be spoken down upon, or want to deal with rude and short tempered individuals."

Jason Buchanan

February 15, 2023

1  out of  5 rating by Jason Buchanan
"I am currently bundled for auto and home insurance through this State Farm Agent. When my previous Home Insurance premium through another agent went up, this office offered to 'help' get a new policy for me. Unfortunately for me, when they attempted to help to cancel the policy with my cancellation request, they sent the cancellation request to the wrong email address for my carrier. This caused the policy to never get cancelled and I was with two carriers for the entire year. Clive Gavin and his team had admitted fault to this mistake, but said that this error is not covered in their E&O (Errors and Omissions). I was fortunate enough to be able to have one of the policies cancelled/back-dated to recoup some of the financial losses. Ultimately, I was stuck having to pay $1700 extra for their error and additional costs for inspections to get a new policy. It took over a month for Clive to reach out to me personally, and rather than be apologetic, he was very egotistcal and rude and wouldn't let me finish my full thoughts. I DO NOT recommend this agency and have filed a complaint with the Florida Department of Divisions to see if there is anything that can be done to hold them accountable for their error."

Clare Howe

February 4, 2023

5  out of  5 rating by Clare Howe
"Very helpful"

Bailey Rivers

January 26, 2023

5  out of  5 rating by Bailey Rivers
"Been with State Farm, Clive Gavin, 25+ years. Always looking for ways to help us save on our policies. We have home and auto and he is awesome"


January 12, 2023

5  out of  5 rating by JAIMESANTACRUZ2712
"Great customer service, friendly staff, very knowledgeable and with explanations easy to understand, better prices than my previous car insurance company"

Allison Ayee

October 14, 2022

5  out of  5 rating by Allison Ayee
"The moment we stopped into Clive’s office we had the most sincere greeting!! We were treated respectfully and was told that Clive would help us with our new franchise business. Were under a time crunch and needed proof of commercial coverage ASAP!! Clive not only delivered on helping us reach our goal but also created an atmosphere that calmed our fears with humor, wit and of course his extensive knowledge of the industry!! Clive and his staff (Becca) are AMAZING!!! Thank you!!!!"


October 13, 2022

4  out of  5 rating by K S
"Marlene was friendly, helpful and professional. Really appreciate her help with a complicated policy issue."

shannon lee

October 2, 2022

5  out of  5 rating by shannon lee
"Tom Clements has been a joy to work with. He is so patient and so attentive. I am so thankful that I chose State Farm for all of my insurance needs"

Diana CB

September 21, 2022

5  out of  5 rating by Diana CB
"Kuddos to Clive and Marlene ! Great communication skills during the whole new quote process ! Not to mention savings compared to my old car insurance . Glad to be a member of the State Farm family ! Thank you ! ❤️"

Margaret Thompson

September 19, 2022

1  out of  5 rating by Margaret Thompson
"Constant problems with the state farm application, Constant increases in my insurance when I'm elderly and have a perfect driving record. Recently I had to deal with a person answering phones and she actually called and texted me that my insurance was late, I thought it was strange because I am on automatic payments. Almost everyone is experiencing financial difficulties during this horrible economy..but she felt the need to call and text me about my payment. Omg..who does that? I've never been late and have been covered by state farm for 30 years. I had already called the main state farm office and advised them that I might be one or two days late but in all actuality it was a mistake on there part because my insurance wasn't even due yet. They made a mistake and changed my due date with my renewal. This office has had numerous issues and a high turn over with employees. No one should be harassed by their car insurance company! I have called the main state farm office so many times to complain about this office since and yet it keeps happening. At this point I'm done with this office and changing either my insurance company or my agent because again he's always out of the office and when I have spoken to him, he has no clue to anything that is going an absent partner in a business. Absolutely ridiculous!"

Owen Cook

August 29, 2022

1  out of  5 rating by Owen Cook
"Have been a customer for several years and beyond disappointed. Have been living in a tent in my backyard and working in a shed for over 2 months during a very hot summer in Florida. No one from State Farm has been out to our house to help."

Jonas Hamdi

August 18, 2022

5  out of  5 rating by Jonas Hamdi
"Very pleasant, professional and informative. Would highly recommend this agent!"

Dean Kohrs

August 17, 2022

5  out of  5 rating by Dean Kohrs
"Simply the best Insurance experience I have ever had. Always there for me. Mindful, creative, solutions oriented! Never been happier with an Insurance Agent."
Profile photo of Brittany Gavin

Brittany Gavin

July 22, 2022

5  out of  5 rating by Brittany Gavin
"This office is great ! They are all friendly and care about you and your policy. They make sure you are covered so if an accident does happen you aren’t screwed . It is also very family oriented. I will not be leaving this office neither will my friends , we are all getting such great deals !"

Geovanni Este

July 22, 2022

5  out of  5 rating by Geovanni Este
"Very knowledgeable, courteous and respectful. Thoughtful approach customer service. I would highly recommend them."

Daniel H

April 22, 2022

5  out of  5 rating by Daniel H
"This man has made it affordable to drive again if I hadnt started a plan here I wouldnt be able to afford to drive anymore not only would I recommend i can tell you this is a guy you want handling your policy thanks again Clive"

Michelle Langlois

October 28, 2021

5  out of  5 rating by Michelle Langlois
"Clive, Tom, and Becca are awesome! They are helpful and willing to answer questions. Becca answered the first call after my daughter's accident and has worked with me to make sure everything is taken care of and has gone above and beyond assisting me with the claim. I really appreciate this office!"