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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of DAVID FRAZIER

DAVID FRAZIER

January 15, 2025

5  out of  5
rating by DAVID FRAZIER
"Honest insurance agent, very hard to find!"
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DAN

January 7, 2025

5  out of  5
rating by DAN
"Everyone in the office was extremely helpful and I was able to make the switch to this agency very easily. Thanks again for all your help."
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sabine ajanovic

November 8, 2024

1  out of  5
rating by sabine ajanovic
"I recently filed a claim due to the hurricanes that just passed us and State Farm denied the claim because the carpets just needed to be washed and not replaced and "the walls didn't look wet" even though the company they sent to my house did a moisture test and they said 3 walls needed to be ripped out and the flooring replaced. Now i know this isn't on the agency but rather on State Farm for denying my claim but when i asked my agency to help me get a letter of denial they told me they couldn't help me at all and i needed to contact claims for the documents. My adjuster doesn't answer the phone and this agency refuses to help. An agency is supposed to help bridge the gap between the customer and the company. However, this is not the case with this agency. I recommend that if you go with State Farm to go with a different agency because it seems like if the agent doesn't make commission on a new policy they are unwilling to help. They have a "that's not my job" attitude. In my opinion its not very "good neighbor" of them."
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Laura Lewis

October 2, 2024

5  out of  5
rating by Laura Lewis
"I switched to my new agent Mr Clive Gavin. I am saving money on my car insurance and homeowners insurance. See what he can do for you!"
We responded:
"Thank you Laura for the compliments. I was glad i could help you on your home and auto insuarance."
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Yessi G

August 15, 2024

5  out of  5
rating by Yessi G
"Love this agency!! Marlene and Clive have been very helpful these past 2 years. Definitely would recommend!"
We responded:
"Yessi, Thank you for your kind words. Glad we could help your auto and life insurance needs."
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John Turner

June 21, 2024

5  out of  5
rating by John Turner
"Very helpful staff"
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Kleiser Gallardo

June 19, 2024

5  out of  5
rating by Kleiser Gallardo
"Great service. Thanks for your help Marlene."
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Kim Vu

June 15, 2024

5  out of  5
rating by Kim Vu
"Our friends (clients of Mr Gavin for 15+ years) referred us to Clive Gavin - State Farm Insurance Agent, for our automobile insurance. We received excellent professional customer services from the Team. Mr. Tom understand and attentive to our insurance needs, Ms. Becca demonstrates excellent product knowledge, answers our questions thoroughly, and Ms. Erica greet us in a friendly, helpful, and courteous manner. We are content with Clive Gavin State Farm Insurance. We look forward to a lengthy ‘business’ relationship."
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Rosemarie Knorr

June 13, 2024

5  out of  5
rating by Rosemarie Knorr
"I received competent and courteous service. Very professional and thorough."
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Derrick Latson

May 21, 2024

5  out of  5
rating by Derrick Latson
"Amazing staff, the ladies are always very helpful, accommodating and understanding. My experience is top notch, just like the service and products they provide."
We responded:
"Derrick thank you for your kind words and trusting us with your Auto Insurance needs. We appreciate great clients like you."
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Bill Cooper

February 20, 2024

5  out of  5
rating by Bill Cooper
"They have always got me better prices than anyone else. Nicest and most professional agents I've had in my life."
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Kathryn Schutt

February 1, 2024

5  out of  5
rating by Kathryn Schutt
"My family and I have been with State Farm for as long as I can remember. Customer service is always top notch! Becca is just wonderful to work with. She’s friendly, understanding, and knowledgeable. Clive feels more like our friend than our insurance agent. He is caring and always looking out for the best way to help us. We will always be State Farm customers. Thank you all!"
We responded:
"Ka;thryn--Thank you for the kind words. It's nice to have great customer like yourself to deal with. Becca is an awesome employee that treats people like family. To us you are not just a number."
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Jennie W

January 29, 2024

5  out of  5
rating by Jennie W
"I could not be happier with Becca and Clive! Becca gave me a quote that saved me a great amount of money and I am incredibly happy! Aside from that, she provided me with really detailed information and asked several questions to make sure that I was getting the insurance that best fit my needs. Becca and Clive provide fantastic service & are very trustworthy. They also went over other options available to me that I was not aware of. I really enjoyed going to Clive’s office as I felt at home there vs my previous provider where I definitely felt like a #. I would highly suggest giving Becca a call!"
We responded:
"Glad we could help you with your auto insurance needs. We look forward to working with you in the future for all your insurance needs. Welcome to the State Farm Family."
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Daniel Murphy

January 12, 2024

5  out of  5
rating by Daniel Murphy
"Can’t say enough! Clive and his team have treated me like family since day one. No matter who I speak with on any given day, my questions and concerns have always been answered with the utmost sincerity. 5 stars all around!!"
We responded:
"Thank you for letting us help you with your auto and life insurance program. It is our pleasure helping clients and hearing the team is taking care of your individual needs."
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Drew Fairweather

January 4, 2024

5  out of  5
rating by Drew Fairweather
"Great staff. Excellent service. My challenges are always resolved quickly by Clive and his team!"
We responded:
"Thank you for the kind words Drew and trusting us with your Auto and Renters Insurance. Happy New Year."
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Roy D'Andrea

December 19, 2023

5  out of  5
rating by Roy D'Andrea
"Great staff. Very helpful. Been with them for a long time."
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DENNIS MCDERMOTT

October 16, 2023

5  out of  5
rating by DENNIS MCDERMOTT
"I'm in my 7th year with Clive and his team. When I bought my house in 2017, they went out of their way to ensure that my documentation on the roof, construction, etc. was properly rated. The staff is knowledgeable, responsive and helpful, in fact, I've never had a bad experience with them. Clive even talked me into using the State Farm "Drive Safe & Save" device, and it seems to have 'gently' made me into a more careful driver, plus I'm saving a substantial amount on both cars. In a world where everybody is angry at the insurance industry, I say give Clive a call!"
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Mike Lewis

September 19, 2023

5  out of  5
rating by Mike Lewis
"Gavin team is a class act! I recently moved to Clearwater and Clive and his team have helped me to transition my home and auto insurance policies to his office and in the process, I have even saved some money👍👍 His goal of educating his clients is invaluable. In a world of automation, it's a refreshing change to always hear a friendly voice on the other end whenever I call their office. I highly recommend !!"
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Constance Johnson

September 18, 2023

5  out of  5
rating by Constance Johnson
"Clive Gavin is an angel and his team is awesome. He helped me in so many ways. I was new in Florida and he gave me advice and hooked me up with people I needed. When my husband passed, he was incredibly helpful. He goes above and beyond!"
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Rebecca

September 14, 2023

5  out of  5
rating by Rebecca
"Clive Gavin and his team are awesome!! They always help me get the best price for my needs!! Highly recommend"
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Ryan Johnson

June 9, 2023

5  out of  5
rating by Ryan Johnson
"Best customer service. Highly recommend Clive and his entire staff. Thanks so much"
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Aaron Becker

May 19, 2023

1  out of  5
rating by Aaron Becker
"No accidents or tickets since my last renewal and received a non renewal notice recently. Called to inquire and express my disappointment as Clive had previously told me he wouldnt expect any major increase or changes after my accident and he became rude. Plenty of other agents out there!!!"
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Jeannie Nicholson

May 11, 2023

5  out of  5
rating by Jeannie Nicholson
"We trust Clive with all of our insurance needs. When a better product hits the market he contacts us to let us know. Great follow up and communication. Outstanding service!"
We responded:
"Thank you for your kind words Jeannie. I would echo the same to one of the best realtors i know. Happy Mothers Day"
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Anthony L Burns

April 28, 2023

5  out of  5
rating by Anthony L Burns
"Clive Gavin and Staff very professional and reasonable."
We responded:
"Thank you for the kind words--pleasure working with you Anthony."
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Thomas Poetzl Jr

April 26, 2023

1  out of  5
rating by Thomas Poetzl Jr
"Rude and unprofessional is an understatement. Clive didn’t like that I was trying to address rude and unprofessional behavior that I experienced from his office, and combated it by using the same type of behavior. He proceeded to hang up on me because I said he was being rude. I have had great interactions with State Farm in general, but this office from the time I moved to FL from WI in 2017 has been the opposite of pleasant. They get mad at you for simply asking questions as to why your bill increased, when all it says is rate increase changes on the paper that is sent. It is very sad that State Farm is being represented by this agency, as state farm truly has been great as a company when needed. Its too bad you can’t just use their corporate office as an agent, it would be much better. If you can, find a different office if you don’t want to be spoken down upon, or want to deal with rude and short tempered individuals."
We responded:
"We are sorry to hear that you felt you had a negative experience. We take pride in helping our valued customers every day. We attempted to address your questions and offered an explanation and also advice on how you should proceed further in order not to incur any possible legal issues with the state. Unfortunately, even after myself, team members and corporate representatives spoke to you many times and repeatedly expressed what needed to be done, we didn't seem to be moving forward in the discussion. At times, the answer we give professionally may not be the answer that one wants to hear or accept. Our focus is on building relationships and trust with our customers by both educating and assisting them with their insurance needs and requirements."